How Voice Orion collects, uses and protects your information.
This Privacy Policy explains how Voice Orion collects, uses and safeguards information when you visit our website or use our Services. This is a general template and not legal advice - please have your counsel review before publishing.
Voice Orion ("Voice Orion," "we," "our," or "us") is committed to safeguarding the privacy, confidentiality, and security of our clients, partners, website visitors, and telecom service subscribers. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our products and services, such as Voice Termination, SIP Trunking Solutions, DID & TFN Origination, SMS Solutions, WhatsApp Solutions, Email Marketing Services, Domestic & International Communication Services, and STIR/SHAKEN-enabled voice infrastructure.
By visiting our website or using our services, you accept that we may collect and use information in line with this Privacy Policy.
Personal Information
We may collect personal information that you voluntarily provide, including:
Business Information
For enterprise customers, we may collect:
Technical and Usage Information
When you access our website or services, we may automatically collect:
Communication Data
As part of providing telecommunications services, we may process:
Voice Orion does not monitor, record, or access the content of communications unless legally required, authorized by the customer, or necessary for service troubleshooting and regulatory compliance.
We use collected information to:
Voice Orion implements STIR/SHAKEN call authentication standards to help combat caller ID spoofing and fraudulent telecommunications activity.
As part of this process, certain caller identification information and call-signing data may be processed, verified, and transmitted through authorized telecommunications networks. This information is used solely for authentication, compliance, fraud prevention, and call trust verification purposes.
Our website may use cookies, analytics tools, and similar technologies to:
Users may disable cookies through their browser settings; however, certain website features may not function properly if cookies are disabled.
Voice Orion does not sell, rent, or trade personal information to third parties.
We may share information with:
Service Providers
Trusted third-party vendors who assist us with:
Telecommunications Partners
Authorized carriers, network operators, and communication partners necessary for delivering voice, messaging, and related services.
Legal and Regulatory Authorities
When required by law, court order, government request, subpoena, regulatory obligation, or to protect our legal rights and interests.
Business Transactions
In connection with a merger, acquisition, financing, asset sale, or corporate restructuring.
We retain information only for as long as necessary to:
Communication records and telecommunications-related metadata may be retained for periods required under applicable laws and industry regulations.
Voice Orion employs industry-standard administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Security measures include:
While we implement robust security measures, no internet-based system can be guaranteed to be completely secure.
As Voice Orion operates globally, information may be transferred, processed, or stored in jurisdictions outside your country of residence.
We take reasonable measures to ensure that such transfers comply with applicable data protection laws and maintain appropriate security safeguards.
Depending on your jurisdiction, you may have rights to:
Requests may be submitted using the contact information provided below.
Our website and services may contain links to third-party websites, platforms, or applications. Voice Orion is not responsible for the privacy practices, security measures, or content of third-party services.
Users are encouraged to review the privacy policies of any third-party websites they visit.
Voice Orion complies with applicable telecommunications, anti-spam, anti-fraud, and communication regulations, including requirements relating to:
Customers are responsible for ensuring their use of our services complies with applicable laws and regulations in their operating jurisdictions.
Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age required by applicable law.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
Voice Orion reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page along with a revised effective date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy, data protection practices, or your privacy rights, please contact us:
Voice Orion
Website: voiceorion.com
Email: connect@voiceorion.com
Support: connect@voiceorion.com
For dataprotection, privacyrequests, orcompliance inquiries, please contact our Privacy Team using the details above.